The service-oriented government[2] (SOG;[3]simplified Chinese: 服务型政府; traditional Chinese: 服務型政府), or service-type government, [4] refers to a government that is guided by the concept of citizen-centered and society-centered, and is formed through legal procedures and in accordance with the will of the citizens within the framework of the democratic order of the whole society, with the purpose of serving the citizens and assuming the responsibility of service.[5] In short, it denotes a government that operates as a service provider.[6] It is a fundamental transformation of the model of traditional regulation-oriented government.[7] The idea behind this conception is consistent with the idea behind New Public Management.[8]
Developed by analogy with service-oriented enterprise (SOE), [9] the concept of "service-oriented government" was initially put forward in 1938 by German administrative law scholar Ernst Forsthoff.[10] However, there is also a view that the term originated in the 1990s and was first introduced and put into practice by local governments and academics in Mainland China.[11]
References
^Ji Junchen (12 July 2015). Metropolitan and Regional Governance. Wu-Nan Book Inc. pp. 101–. ISBN978-957-11-4572-3.
^Zhijie Zheng (2020). Middle-Income Trap: An Analysis Based on Economic Transformations and Social Governance. Palgrave Macmillan. pp. 470–. ISBN9789811574016.
^Zhiqiang Xia, Sang Tian, X. Yan (12 June 2019). "Mapping the Knowledge Domain: Research on Service-Oriented Government in China". Journal of Chinese Political Science. 24 (2): 341–360. doi:10.1007/S11366-019-09604-3. S2CID 159207041.{{cite journal}}: CS1 maint: multiple names: authors list (link)
^Lu Zhouxiang (4 June 2020). Chinese National Identity in the Age of Globalisation. Springer Nature. pp. 86–. ISBN9789811545382.
^Jiange Li (4 October 2016). Chinese Economists on Economic Reform - Collected Works of Li Jiange. Taylor & Francis. pp. 203–. ISBN978-1-317-20698-9.
^Fan Bo (2006). Government Intelligence: Decision Support Technologies for Proactive Government Service Models. Tsinghua University Press. pp. 14–. ISBN978-7-302-12995-0.
^Management Association, Information Resources (30 April 2012). Regional Development: Concepts, Methodologies, Tools, and Applications: Concepts, Methodologies, Tools, and Applications. IGI Global. pp. 372–. ISBN978-1-4666-0883-2.
^Harry Bouwman (2008). Let a Thousand Flowers Bloom: Essays in Commemoration of Prof. Dr. René Wagenaar. IOS Press. pp. 240–. ISBN978-1-58603-879-3.